Multicloud/Digital Transformation

Establish a single uniform and integrated account and access management system for employees and other user groups in a multicloud environment.

CHALLENGE

How Can You Work Uniformly in Multicloud Environments?

As a result of their digital transformation, many organisations today already utilise multiple cloud-based applications or platforms, each often with its own technological characteristics and separate identity and access management. As an organisation, you want to manage that multicloud environment efficiently, securely and uniformly, while providing the user with a clear and user-friendly service.

SOLUTION

Centralised Account and Access Management Based on User Roles

A highly digitalised multicloud environment relies on centralised and automated account and access management. HelloID utilises business applications as a source system and manages the issuance of accounts and access rights based on someone’s user role. Because HelloID is synced with the connected cloud environments, access rights are managed consistently and users experience a uniform service delivery across the board.

Automated provisioning rollout

Automated account and rights management throughout the entire account lifecycle (onboarding, transitioning, offboarding).
Access rights are automatically managed based on an individual’s user role. Access is on a ‘need to know’ basis, eliminating an unwanted accumulation of rights.
Centralised and uniform rights management for multiple clouds using configurable business rules.
Easily link and configure new cloud-based platforms and services. HelloID offers a large library of connectors to help achieve this goal.
Possibility to unlock new user groups through the connection of additional source systems.

Automation of service processes

Automated request for additional and/or temporary access rights. With configurable approval steps and duration.
Further processing/activation takes place in the relevant cloud applications or environments.
Automation can be scheduled for each service process.

Flexibel access management

Access Management facilitates simple and flexible access to multiple cloud environments using, among others, Single Sign-On (SSO) and Multi-Factor Authentication (MFA).
Access Management facilitates collaboration between HelloID and Identity Providers in connected cloud environments as needed.
Not limited to access for own employees, but also gradually providing access to other user groups such as contractors, clients or partners.

NECESSITIES

Features

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Identity Lifecycle Management

Process changes in the HR system — or another source system — and, on this basis, automatically create, modify or revoke user accounts and rights.

Role Based Access Control (RBAC)

Assign and revoke accounts and rights based on roles. For each role, it is determined which accounts and rights are necessary.

Self-Service & Workflows

Automated processing of requests for access rights and other user requests.

Helpdesk Delegation

Delegation and uniform processing of IT tasks through forms for (non/semi-skilled) helpdesk staff and key users.

Open Integration

Support for open standards along with an extensive connector catalogue for linking various source and target systems.

Single Sign-On

User-friendly and secure access to all applications through a single portal, using one username and one password.

Multi Factor Authentication

Enforce improved security by applying multiple authentication factors and conditional access rules.

HOW IT WORKS

How Do We Establish Account and Access Management in a Multicloud Environment?

7 steps that can each be configured using low-code or no-code solutions

Source system: Integration of HelloID with source systems such as HR, SIS and/or scheduling systems. This way, changes in the source data are automatically available in HelloID.
People: Conversion of data about people/roles from source systems to a common representation within HelloID using an ‘identity vault’.
Business rules: Determining rules that determine which roles are granted which types of accounts and access rights, and under what conditions.
Target systems: Linking HelloID to on-premises and/or cloud-based applications. This can be executed step by step per application.
Service processes: Automating processes, including online approval flows and activation in target systems. This can be carried out step by step for each process.
Access management: Set up access procedures, such as Single Sign-On (SSO) and Multi-Factor Authentication (MFA), in conjunction with — for example — Active Directory.
Reporting and auditing: Configuring standard and client-specific reports and monitoring functions for analysis and audits.

FAQ

Frequently Asked Questions

Multicloud refers to the situation where an organisation uses multiple cloud-based applications and/or service providers. This is becoming increasingly common as more suppliers offer their applications as standard from the cloud. At the same time, as an organisation, you want to harmonise and manage access to all those cloud-based environments as uniformly as possible. IAM plays an important role in achieving this.

HelloID can create links between source and target systems and manages the issuance of accounts and access rights based on someone’s role. Because HelloID is synced with all connected cloud environments, access rights are managed consistently. This means that changes in access rights are automatically implemented in all connected cloud environments, offering the user a uniform experience across the board.

Yes, HelloID simplifies this process. The platform provides an extensive library of connectors, allowing organisations to easily connect new cloud-based platforms or services. This ensures flexibility and scalability and enables organisations to execute and manage their multicloud strategy efficiently.